This process ensures that SAM processes are regularly reviewed and improved.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process asks you to implement effective information security processes, and as such, we have aligned it to ISO27000 – the international standard for information security.

This process ensures that you are importing accurate entitlement.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.

A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.

This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

This process is the “north star” of good asset management towards which the entire organisation is heading