This process ensures that SAM processes are regularly reviewed and improved.

A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.

This process ensures that you are importing accurate entitlement.

This process is designed to ensure that procurement best practice is followed, and to minimise the theft and fraud that is all too common before assets are deployed into service.

This process covers two steps in the asset lifecycle – that of decommission and disposal. It is also used when leased equipment is due to be returned to the vendor.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process is all about infrastructure equipment in YOUR organisation.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.