This process asks you to implement effective information security processes, and as such, we have aligned it to ISO27000 – the international standard for information security.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.

An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process is all about accurate inventory data to be used to match the entitlement data for use in the license pool management process.

Given the information security implications of the loss or theft of equipment containing sensitive personal or commercial information, this process is one of the most important hardware asset management processes.  

This process is all about the benefits of refreshing the hardware on your IT estate.

This process is all about building a SAM awareness and communication plan!

This process is designed to ensure that procurement best practice is followed, and to minimise the theft and fraud that is all too common before assets are deployed into service.