An efficient asset repair process should aim to minimise the Total Cost of Ownership (TCO) of the equipment, ensuring that an asset is only repaired if it is economical, and that assets are repaired and returned to service in a timely manner.

This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.

A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.

This process covers two steps in the asset lifecycle – that of decommission and disposal. It is also used when leased equipment is due to be returned to the vendor.

A Joiners, Movers and Leavers (JML) process should offer a means of aligning IT assets to their respective owner

The Entity & Attribute Tracker is a powerful companion tool to the ITAM Accelerate Process Kit, designed to illuminate how data flows through your SAM ecosystem.

Given the information security implications of the loss or theft of equipment containing sensitive personal or commercial information, this process is one of the most important hardware asset management processes.