This process asks you to implement effective information security processes, and as such, we have aligned it to ISO27000 – the international standard for information security.

This process ensures that SAM processes are regularly reviewed and improved.

This process is about equipment that is serviceable but not actually in use, and it is important that these items are identified so they can be reused where possible.

A key element of this process is the development of exception reports that allow equivalent data-sets to be compared to identify discrepancies between the reports.

This process ensures the right level of management to keep documents and information safe for the appropriate amount of time.

This process ensures that you are importing accurate entitlement.

This process is all about accurate inventory data to be used to match the entitlement data for use in the license pool management process.

This process ensures that equipment is deployed efficiently and in line with organisational service management policies and processes.