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Inventory Importation Process

September 8, 2023 / By Rory Canavan

So, the ramblings below are really about establishing good inventory verification checks so that when we view data in the SAM suite we can be confident that the tools which do the discovery are producing the correct data and the SAM suite is interpreting it properly. Any SAM program (not project!) will be keen to

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3 Tips for Buying Hardware Assets Without Losing Your Mind (or Your Money)

June 30, 2023 / By Antonia Constantin

But don’t worry, we’re here to help. In this blog post, we’ll share with you some tips and tricks on how to make the hardware asset purchase process as smooth and painless as possible. Whether you’re buying or leasing new equipment, we’ll help you: – Get the best prices from vendors – Capture equipment details

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Let’s talk about supporting and maintaining hardware

April 21, 2023 / By Rory Canavan

This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the

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The Reporting Process

November 2, 2022 / By Antonia Constantin

We all remember as children getting our end of the year reports. Some were positive, some were showing signs of failure and occasionally some were read by us and our parents as pure disaster.  Reports could lift you up or bring you down. That is how we perceived their importance, as good news or bad

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JML – an IT toy story

March 4, 2022 / By Antonia Constantin

And isn’t it great to see that various IT departments have their act together? Empowering new starters to be productive from day one! This touchpoint between the HR and IT asset lifecycle is not the only one to be managed. Of course, there are also the posts that represent the flipside of the shiny new

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Software Removal Process

January 28, 2022 / By Kylie Fowler

Software Recycling Process’ goal: To uninstall software with a view to reusing it at a later date; Software Removal Process’ goal: To uninstall software with a view to NEVER using this title ever again. The consequences of removing a software title from our IT estate cascades a series of activities that we wouldn’t adopt if we were

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ITAM and cyber security – let’s chat

December 7, 2021 / By Kylie Fowler

KF: Tell me who you are and what you do… and how did you get into cyber and where you are now? ND: I’m Nick Drage, and I’m currently a “cybersecurity strategist” of a sort, but spending time in game design as well. My career has been very unplanned, evolving through system and network administration

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