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Opinions, insights and the occasional rant from the ITAM Accelerate team
WE HELP IT ASSET MANAGERS BUILD EFFECTIVE GOVERNANCE FRAMEWORKS
We help IT asset managers build effective governance frameworks
May 7, 2026 / By Kylie Fowler
We started at the beginning of the lifecycle, with Provisioning and Orchestration, and almost immediately found ourselves heading into some pretty dark technical waters. Cloud provisioning, permissions, blueprints, tags, refresh cycles… this was not our natural habitat. Luckily, we had help. Technical reality checks (thank goodness) We were incredibly fortunate to have Dr Tim Payne…
April 16, 2026 / By Rory Canavan
The Cloud Process Kit includes a full eco-system diagram for exactly that reason. Below are three things that the eco-system view gives you that a set of individual process maps cannot: Improved Visibility & Control: When we implement cloud solutions, we need a one-stop shop of the processes to account for what hand-ins, hand-outs and…
March 19, 2026 / By Antonia Constantin
Q: Dear Miss Cordelia, My boss said to me the other day: ‘we need to rethink the ITAM TOM.’ It sounded almost menacing! Should I be worried? (Kerry M.) A: Your letter arrived with all the intrigue of a telegram marked urgent, and I confess I had to read it out loud twice to understand it…
February 12, 2026 / By Kylie Fowler
ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is…
November 20, 2025 / By Kylie Fowler
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP…
September 11, 2025 / By Kylie Fowler
We live in a world where we are constantly blasted by messages and communication, exhortations to do things, or to not do things, to stay healthy, or to eat junk food… there is no end to the list of things trying to grab our attention. I once read that before the advent of the internet,…
July 30, 2025 / By Rory Canavan
What I noticed some time ago, was that we didn’t necessarily apply that same rigour to the data going into and out of our function steps. So I took it upon myself to address this shortfall. The optimist in me thought that this would be another six-week sprint – how naïve I must be –…
April 23, 2025 / By Rory Canavan
When version 1 of the process kit was being put together, I can still remember (vividly!) Martin Thompson asking me “Rors, can you just create a quick diagram to show how all the processes work together?” This request formed the hate-part of my love/ hate relationship with Visio! Typically, it is the last thing I…
February 14, 2025 / By Rory Canavan
However, this time round, my inner 9-year-old was awakened with the discovery of a Technical Lego replica of the Mercedes Formula 1 car! This was not so subtly communicated to Liz as my top present of choice this year. Being the absolute trooper she is, she didn’t lay her trust in a random website, she…
November 15, 2024 / By Kylie Fowler
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!