February 23, 2024 / By Rory Canavan
Sadly (for me) the chap who coded the platform from source had the temerity to get himself a full-time job, but was kind enough to apply the various hotfixes and updates so that I wasn’t pestered with emails anymore. He also gave me the delightful news that, given I was running an older version of
December 6, 2023 / By Kylie Fowler
Most of it is straightforward (a policy, an ITAM plan etc) but it also includes the need to define a risk framework which includes: This is a small set of requirements, but many people will not really know what it means, so I thought I’d explain for this month’s blog – but without going into
September 8, 2023 / By Rory Canavan
So, the ramblings below are really about establishing good inventory verification checks so that when we view data in the SAM suite we can be confident that the tools which do the discovery are producing the correct data and the SAM suite is interpreting it properly. Any SAM program (not project!) will be keen to
August 4, 2023 / By Rory Canavan
However, back on earth, applied knowledge is required to ensure that contract and license data is put to good use, not merely scanned and saved in a SharePoint folder for future reference. The licenses themselves, including terms and conditions of use, must be imported into the SAM Suite, so that it can track the value
June 30, 2023 / By Antonia Constantin
But don’t worry, we’re here to help. In this blog post, we’ll share with you some tips and tricks on how to make the hardware asset purchase process as smooth and painless as possible. Whether you’re buying or leasing new equipment, we’ll help you: – Get the best prices from vendors – Capture equipment details
April 21, 2023 / By Rory Canavan
This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the
February 10, 2023 / By Rory Canavan
One thing I am proud about in our License Compliance Process in the ITAM Accelerate Process Kit is that it makes suggestions as to where you might like to take a compliance report after it has been produced – the license compliance process triggers a number of different processes including the contract review process, the
November 2, 2022 / By Kylie Fowler
We all remember as children getting our end of the year reports. Some were positive, some were showing signs of failure and occasionally some were read by us and our parents as pure disaster. Reports could lift you up or bring you down. That is how we perceived their importance, as good news or bad
March 4, 2022 / By Antonia Constantin
And isn’t it great to see that various IT departments have their act together? Empowering new starters to be productive from day one! This touchpoint between the HR and IT asset lifecycle is not the only one to be managed. Of course, there are also the posts that represent the flipside of the shiny new
January 28, 2022 / By Kylie Fowler
Software Recycling Process’ goal: To uninstall software with a view to reusing it at a later date; Software Removal Process’ goal: To uninstall software with a view to NEVER using this title ever again. The consequences of removing a software title from our IT estate cascades a series of activities that we wouldn’t adopt if we were