IN CONVERSATION WITH: Alex Cojocaru
February 12, 2026 / By Kylie Fowler
We sat down for a quick chat with Alex Cojocaru, CEO of Licenceware, about ITAM and AI. Licenseware already make use of AI in their products, so we thought it would be great to hear his experiences using AI in anger (so to speak!).
Alex will also be presenting a talk on ‘Use Cases for AI in ITAM’ at Decisions by Design, the upcoming BCS SM-ITAM Conference 2026 on the 3rd of March. If you want to hear him speak, then you can find out more about the conference here.
Software Rationalisation Process
November 20, 2025 / By Kylie Fowler
The Software Rationalisation process focuses on standardising and rationalising software titles across the estate.
ITAM Awareness & Communication Process: Making the Rules Stick
September 11, 2025 / By Kylie Fowler
Often, it’s the simplest things that derail our ITAM success. It might sound obvious, but if people don’t know what the rules are, they can’t follow them!
Entity & Attribute Tracker
July 30, 2025 / By Rory Canavan
As part of the ITAM Accelerate Process kit, we take great pains to make sure that the RACI chart is suitable in all respects to correctly call out who is engaged where and to what degree.
SAM Eco-System
April 23, 2025 / By Rory Canavan
SAM Eco-system: 32 ISO 19770-1 modelled processes linked on one large sheet. Sync’d with the ITAM Accelerate Process Kit (Version 3.1).
Five lessons from Lego that we can build into ITAM
February 14, 2025 / By Rory Canavan
Prior to Christmas, my other half and I went through that usual drama of “What should we get each other for presents?” We are both at that certain age where if we want something, we just go ahead and buy it – rather than dropping subtle hints about our home in the hope that the other person is listening 😉
Getting process maturity just right
November 15, 2024 / By Kylie Fowler
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
ITAM Accelerate – ITAM & Process Maturity
September 4, 2024 / By Rory Canavan
Lets talk about what has been happening behind the scenes at ITAM Accelerate.
ITAM Review WISDOM – EMEA: 18th & 19th June, London
July 15, 2024 / By Rory Canavan
So the crew at ITAM Review were kind enough to grant me a slot to talk at Wisdom this year. I had seen a lot of posts on LinkedIn about the “impending apocalypse of AI on ITAM” as if titanium skeletal creatures were ready to kill us for our jobs! So I thought a presentation on machine learning and SAM would be a good topic to present on.
Why Software vendor onboarding?
May 17, 2024 / By Kylie Fowler
Contract and Service Management have their own means of welcoming a supplier into their fold, but what should SAM be doing to facilitate a smooth onboarding experience for software titles and vendors?