SAM as a System
Try not to think of SAM as an ELP machine; rather an influence for good throughout your IT estate. Kylie and Rory consider the merits of viewing SAM through a Management Systems Standard looking-glass.
Author: Kylie Fowler
Posts by Kylie Fowler
Hardware Asset Refresh Process
Sweating hardware assets is a canny method of squeezing extra value from your IT budget. Listen to Kylie and Rory introduce further gems in this short video.
Lost & Stolen Devices Process
Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit: https://www.samcharter.com/sam-charter-process-kit-version-2-2/
Hardware Asset Repair Process
In this month’s review of the SAM Charter HAM Kit, Kylie and Rory consider the importance and value of the Hardware Asset Repair Process.
Loan Equipment Process
In this month’s short video, Kylie and Rory discuss the finer points to observe when adopting a loan equipment process. #SAM #ITAM #SAMCharter #ITAMIntelligence
Stock Management Process
Another month, another video! This time, Kylie and Rory wax lyrical on the importance of having a proper handle on managing the hardware classified as stock.
Hardware Support & Maintenance Process
Rory does his best impression of a nodding donkey (yet again!) as Kylie offers sage advice on factors to consider around Hardware Support & Maintenance.