November 20, 2025 / By Kylie Fowler
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP
November 7, 2025 / By Kylie Fowler
June 12, 2024 / By Kylie Fowler
May 17, 2024 / By Kylie Fowler
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software
January 28, 2022 / By Kylie Fowler
Software Recycling Process’ goal: To uninstall software with a view to reusing it at a later date; Software Removal Process’ goal: To uninstall software with a view to NEVER using this title ever again. The consequences of removing a software title from our IT estate cascades a series of activities that we wouldn’t adopt if we were
January 8, 2022 / By Kylie Fowler
November 11, 2021 / By Rory Canavan
You’ve liked our website, and you are excited by the potential of process training to improve your ability to improve ITAM within your organisation. But now you have to go and sell that vision to someone in control of the purse strings. How does that work? Where can you start? Well look no further! We’ve
November 2, 2021 / By Kylie Fowler
In response to the tensions and inconsistencies in the audit process, we have authored a draft Code of Conduct for Software Audits (“The Code”), which aims to capture and document reasonable market practice in software auditing, as currently no such document exists.
August 24, 2021 / By Rory Canavan
Do you have what it takes to survive the Bermuda Triangle of SAM? We’ve all experienced it, even though we might not recognise the name! This month we’re doing a deep dive into another corner of the triangle – the software deployment process. The Bermuda Triangle of SAM is that gap between request, procurement and deployment
June 7, 2021 / By Kylie Fowler