October 21, 2026 / By Kylie Fowler
There’s a great moment at the end of any ITAM tool implementation when the last milestone is ticked off. The tool is live, the first data load is done, and the project team can close down the project plan and move on to the next thing. Then things change… again! A supplier changes its licensing…
August 25, 2026 / By Kylie Fowler
July 20, 2026 / By Kylie Fowler
This process brings together many of the governance requirements of ISO 19770-1:2017, including establishing a risk assessment framework, defining operational processes, and developing a Statement of Applicability
June 3, 2026 / By Kylie Fowler
The contract termination process is another process which is owned by procurement rather than by software asset management. However, as always, it is the role of the software asset manager to assure that processes which impact the management of software assets are performed in such a way that the process is aligned to the SAM…
November 20, 2025 / By Kylie Fowler
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP…
November 7, 2025 / By Kylie Fowler
The software rationalisation process aims to standardise and simplify an organisation’s software estate by systematically reducing the number of versions of individual software titles installed, and the number of software titles performing the same or similar functionality on the estate. Watch the video for more information.
June 12, 2024 / By Kylie Fowler
The Software Approval Process ensures that all software titles align to the organisation’s enterprise technology framework (ETF), do not pose an information security risk, will not cause any technical problems, for instance because of application or hardware incompatibilities, and has an appropriate management or service wrap to support it.
May 17, 2024 / By Kylie Fowler
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software…
January 28, 2022 / By Kylie Fowler
Software Recycling Process’ goal: To uninstall software with a view to reusing it at a later date; Software Removal Process’ goal: To uninstall software with a view to NEVER using this title ever again. The consequences of removing a software title from our IT estate cascades a series of activities that we wouldn’t adopt if we were…
January 8, 2022 / By Kylie Fowler
Removal is not recycling! Tune in to find out why we should be doing more than just uninstalling software if we have ear-marked a title as end of life.