Description
Our newly updated whitepaper, ITSM Data Flows on Enterprise IT Estates, offers an expanded look at how ITAM, SAM, cloud management, FinOps and ITSM data should work together to create a more accurate and connected view of the technology estate. This latest version reflects the growing complexity of modern hybrid environments, with updated guidance on data integration, normalisation, tagging, CMDB strategy and calculating the true value of IT services.