I’ve recently got to grips with recording audio over PowerPoint (I’m so down with the kids!) when I find a window of opportunity I will record a version and convert it to an MP4 file for upload on YouTube (stay tuned). It was great to see so many familiar faces in real life once more
Sadly (for me) the chap who coded the platform from source had the temerity to get himself a full-time job, but was kind enough to apply the various hotfixes and updates so that I wasn’t pestered with emails anymore. He also gave me the delightful news that, given I was running an older version of
So, the ramblings below are really about establishing good inventory verification checks so that when we view data in the SAM suite we can be confident that the tools which do the discovery are producing the correct data and the SAM suite is interpreting it properly. Any SAM program (not project!) will be keen to
However, back on earth, applied knowledge is required to ensure that contract and license data is put to good use, not merely scanned and saved in a SharePoint folder for future reference. The licenses themselves, including terms and conditions of use, must be imported into the SAM Suite, so that it can track the value
This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the
One thing I am proud about in our License Compliance Process in the ITAM Accelerate Process Kit is that it makes suggestions as to where you might like to take a compliance report after it has been produced – the license compliance process triggers a number of different processes including the contract review process, the
As a student, one of the better pieces of advice I received was “Don’t shop hungry” – the temptation being to overload a shopping trolley with everything that tingled my taste buds. Procurement around SAM and licensing could do worse than follow this guidance too. Contracts might stipulate that certain purchase quantities must be achieved
You’ve liked our website, and you are excited by the potential of process training to improve your ability to improve ITAM within your organisation. But now you have to go and sell that vision to someone in control of the purse strings. How does that work? Where can you start? Well look no further! We’ve
Do you have what it takes to survive the Bermuda Triangle of SAM? We’ve all experienced it, even though we might not recognise the name! This month we’re doing a deep dive into another corner of the triangle – the software deployment process. The Bermuda Triangle of SAM is that gap between request, procurement and deployment
Take Your SAM To The Next Level By Implementing A Supported Software Catalogue! Never fear! I will not be writing all the blogs on this website, it’s just that Kylie has done most of the work to get this site set up so I have to do something to justify my existence! We’ll shortly be