The Cloud Process Kit includes a full eco-system diagram for exactly that reason. Below are three things that the eco-system view gives you that a set of individual process maps cannot: Improved Visibility & Control: When we implement cloud solutions, we need a one-stop shop of the processes to account for what hand-ins, hand-outs and
What I noticed some time ago, was that we didn’t necessarily apply that same rigour to the data going into and out of our function steps. So I took it upon myself to address this shortfall. The optimist in me thought that this would be another six-week sprint – how naïve I must be –
When version 1 of the process kit was being put together, I can still remember (vividly!) Martin Thompson asking me “Rors, can you just create a quick diagram to show how all the processes work together?” This request formed the hate-part of my love/ hate relationship with Visio! Typically, it is the last thing I
However, this time round, my inner 9-year-old was awakened with the discovery of a Technical Lego replica of the Mercedes Formula 1 car! This was not so subtly communicated to Liz as my top present of choice this year. Being the absolute trooper she is, she didn’t lay her trust in a random website, she
Much has been going on in the background at ITAM Accelerate: But it’s the final bullet I want to focus on for this particular blog. Back in 2014, I commissioned a coder by the name of Aaron Russell to create a SAM Maturity Assessment I could white-label and offer to partners about the globe. My
I’ve recently got to grips with recording audio over PowerPoint (I’m so down with the kids!) when I find a window of opportunity I will record a version and convert it to an MP4 file for upload on YouTube (stay tuned). It was great to see so many familiar faces in real life once more
Sadly (for me) the chap who coded the platform from source had the temerity to get himself a full-time job, but was kind enough to apply the various hotfixes and updates so that I wasn’t pestered with emails anymore. He also gave me the delightful news that, given I was running an older version of
So, the ramblings below are really about establishing good inventory verification checks so that when we view data in the SAM suite we can be confident that the tools which do the discovery are producing the correct data and the SAM suite is interpreting it properly. Any SAM program (not project!) will be keen to
However, back on earth, applied knowledge is required to ensure that contract and license data is put to good use, not merely scanned and saved in a SharePoint folder for future reference. The licenses themselves, including terms and conditions of use, must be imported into the SAM Suite, so that it can track the value
This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the