February 12, 2026 / By Kylie Fowler
ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is…
July 30, 2025 / By Rory Canavan
What I noticed some time ago, was that we didn’t necessarily apply that same rigour to the data going into and out of our function steps. So I took it upon myself to address this shortfall. The optimist in me thought that this would be another six-week sprint – how naïve I must be –…
March 22, 2024 / By Kylie Fowler
Many software asset managers feel they lack the clear commitment of senior management who assume that the deployment of a SAM suite is all that is required to build a best-in-class SAM function. When this is the case, a switch to a top down approach, focusing on implementing good governance, can really help make a…
November 2, 2022 / By Kylie Fowler
We all remember as children getting our end of the year reports. Some were positive, some were showing signs of failure and occasionally some were read by us and our parents as pure disaster. Reports could lift you up or bring you down. That is how we perceived their importance, as good news or bad…
November 1, 2022 / By Kylie Fowler
The reporting process is a quick way to add value to your stakeholders. This process defines both BAU and ad hoc reports and ensure they are reviewed for relevance on a regular basis.
October 19, 2022 / By Kylie Fowler
Every software asset manager has the experience of a contract renewal appearing from nowhere, unrecognised software deployments and ELPs replete with software you had no idea you had bought! This process takes pity on these poor neglected ‘orphans’ and finds a home for them within the SAM system.
June 15, 2022 / By Kylie Fowler
As any software asset manager will tell you, accurate data is foundational for an effective SAM system, and this process is the first step in a BAU quality assurance capacity. Understanding your organisation’s data management strategy and how SAM and configuration management fit together is absolutely critical.
May 8, 2022 / By Kylie Fowler
Do you need a process to link your HR lifecycle to your IT lifecycle? Then look no further. Kylie and Rory delve deeper into why it’s important to align IT assets to the people they are assigned to – and how.
March 4, 2022 / By Antonia Constantin
And isn’t it great to see that various IT departments have their act together? Empowering new starters to be productive from day one! This touchpoint between the HR and IT asset lifecycle is not the only one to be managed. Of course, there are also the posts that represent the flipside of the shiny new…