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Software lifecycle

Create & Maintain a SAM Plan Process Part 2

August 25, 2026 / By Kylie Fowler

Software lifecycle

Create & Maintain a SAM Plan Process Video Part 1

July 20, 2026 / By Kylie Fowler

This process brings together many of the governance requirements of ISO 19770-1:2017, including establishing a risk assessment framework, defining operational processes, and developing a Statement of Applicability
Software lifecycle

Contract Termination Process Video

June 3, 2026 / By Kylie Fowler

The contract termination process is another process which is owned by procurement rather than by software asset management. However, as always, it is the role of the software asset manager to assure that processes which impact the management of software assets are performed in such a way that the process is aligned to the SAM...

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ISO19770-1

SAM Tooling Requirements Verification Process Video

March 31, 2026 / By Antonia Constantin

This process focuses on ensuring that the scope of your SAM suite reflects the scope identified in the SAM plan and identifies the technologies that need to be managed within that scope. Once the specific tooling requirements have been established, this plan also develops KPIs to allow you to verify that the SAM suite is...

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Licence Management

Inventory Importation Process

February 26, 2026 / By Kylie Fowler

The Inventory Importation process is the counterpart to the Entitlement Importation Process. It is designed to ensure you have accurate inventory data so that you can match it to the entitlement data for use in the License Pool Management process.
Software lifecycle

Software Rationalisation Process

November 7, 2025 / By Kylie Fowler

The software rationalisation process aims to standardise and simplify an organisation’s software estate by systematically reducing the number of versions of individual software titles installed, and the number of software titles performing the same or similar functionality on the estate. Watch the video for more information.
ISO19770-1

Awareness and Communication Process

September 14, 2025 / By Kylie Fowler

Success in ITAM doesn’t just come from great tools—it comes from great communication. Our latest video explores how to build an effective ITAM communications plan that keeps everyone aligned, engaged, and informed. Whether you’re rolling out new processes or celebrating wins, your messaging matters. When stakeholders understand how their actions contribute to ITAM success, momentum...

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IT asset procurement

Invitation to Tender Process

September 27, 2024 / By Kylie Fowler

This process will help you unlock the full potential of your software investments. It ensures your large software contracts are negotiated with precision and that you benefit from a competitive tender process designed to maximise value.
Software lifecycle

Software Approvals Process

June 12, 2024 / By Kylie Fowler

The Software Approval Process ensures that all software titles align to the organisation’s enterprise technology framework (ETF), do not pose an information security risk, will not cause any technical problems, for instance because of application or hardware incompatibilities, and has an appropriate management or service wrap to support it.
IT asset procurement

Vendor Onboarding Process

April 24, 2024 / By Kylie Fowler

The Vendor Onboarding Process looks to extend the fine work conducted by the Software Approvals Process by ensuring we can support the software effectively. We have called this the vendor onboarding process because license management procedures, particularly those relating to the management of software contracts and license compliance, are focused on managing vendors rather than...

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