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Getting process maturity just right

Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!

Software Approvals Process

The Software Approval Process ensures that all software titles align to the organisation’s enterprise technology framework (ETF), do not pose an information security risk, will not cause any technical problems, for instance because of application or hardware incompatibilities, and has an appropriate management or service wrap to support it.

Why Software vendor onboarding?

At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software…

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Vendor Onboarding Process

The Vendor Onboarding Process looks to extend the fine work conducted by the Software Approvals Process by ensuring we can support the software effectively. We have called this the vendor onboarding process because license management procedures, particularly those relating to the management of software contracts and license compliance, are focused on managing vendors rather than…

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