ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is…
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP…
The software rationalisation process aims to standardise and simplify an organisation’s software estate by systematically reducing the number of versions of individual software titles installed, and the number of software titles performing the same or similar functionality on the estate. Watch the video for more information.
Success in ITAM doesn’t just come from great tools—it comes from great communication. Our latest video explores how to build an effective ITAM communications plan that keeps everyone aligned, engaged, and informed. Whether you’re rolling out new processes or celebrating wins, your messaging matters. When stakeholders understand how their actions contribute to ITAM success, momentum…
We live in a world where we are constantly blasted by messages and communication, exhortations to do things, or to not do things, to stay healthy, or to eat junk food… there is no end to the list of things trying to grab our attention. I once read that before the advent of the internet,…
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
This process will help you unlock the full potential of your software investments. It ensures your large software contracts are negotiated with precision and that you benefit from a competitive tender process designed to maximise value.
The Software Approval Process ensures that all software titles align to the organisation’s enterprise technology framework (ETF), do not pose an information security risk, will not cause any technical problems, for instance because of application or hardware incompatibilities, and has an appropriate management or service wrap to support it.
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software…
The Vendor Onboarding Process looks to extend the fine work conducted by the Software Approvals Process by ensuring we can support the software effectively. We have called this the vendor onboarding process because license management procedures, particularly those relating to the management of software contracts and license compliance, are focused on managing vendors rather than…