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Licence Pool Management Process

May 8, 2021 / By Kylie Fowler

Knowing what you have in reserve is every it as important as knowing what you have to buy. Don’t be afraid to share this information with others in IT. Kylie and Rory explain in more detail above…..

SAM as a System

July 15, 2020 / By Kylie Fowler

Try not to think of SAM as an ELP machine; rather an influence for good throughout your IT estate. Kylie and Rory consider the merits of viewing SAM through a Management Systems Standard looking-glass.

Lost & Stolen Devices Process

January 17, 2020 / By Kylie Fowler

Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit: https://www.samcharter.com/sam-charter-process-kit-version-2-2/

Loan Equipment Process

September 10, 2019 / By Kylie Fowler

In this month’s short video, Kylie and Rory discuss the finer points to observe when adopting a loan equipment process. #SAM #ITAM #SAMCharter #ITAMIntelligence