Software Packaging Process
June 7, 2021 / By Kylie Fowler
Lining up software for systematic and scalable deployment requires a process! Watch, and be wise in the ways of SAM…..
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Licence Pool Management Process
May 8, 2021 / By Kylie Fowler
Knowing what you have in reserve is every it as important as knowing what you have to buy. Don’t be afraid to share this information with others in IT. Kylie and Rory explain in more detail above…..
Software Deployment Process
April 21, 2021 / By Kylie Fowler
Rory & Kylie offer a SAM-based perspective on why including SAM in the deployment process is an important thing to do.
Software Procurement Process
April 8, 2021 / By Kylie Fowler
Kylie Fowler & Rory Canavan discuss the features and benefits of a quality Software Procurement Process.
Software Request Process
August 18, 2020 / By Kylie Fowler
In this month’s instalment, we delve into the finer points of what tasks should be included in a quality software request process.
SAM as a System
July 15, 2020 / By Kylie Fowler
Try not to think of SAM as an ELP machine; rather an influence for good throughout your IT estate. Kylie and Rory consider the merits of viewing SAM through a Management Systems Standard looking-glass.
Hardware Asset Refresh Process
June 16, 2020 / By Kylie Fowler
Sweating hardware assets is a canny method of squeezing extra value from your IT budget. Listen to Kylie and Rory introduce further gems in this short video.
Lost & Stolen Devices Process
January 17, 2020 / By Kylie Fowler
Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit: https://www.samcharter.com/sam-charter-process-kit-version-2-2/
Hardware Asset Repair Process
November 20, 2019 / By Kylie Fowler
In this month’s review of the SAM Charter HAM Kit, Kylie and Rory consider the importance and value of the Hardware Asset Repair Process.
Loan Equipment Process
September 10, 2019 / By Kylie Fowler
In this month’s short video, Kylie and Rory discuss the finer points to observe when adopting a loan equipment process. #SAM #ITAM #SAMCharter #ITAMIntelligence