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Entitlement Importation Process

July 14, 2023 / By Antonia Constantin

In theory, this process is straightforward; the objective being to simply capture entitlements acquired through the software purchase process and upload them into the SAM suite. However, in reality, it is easy to get this process wrong with significant ongoing consequences for the accuracy of your effective license positions (ELPs).

Lost & Stolen Devices Process

May 19, 2023 / By Antonia Constantin

Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit.

Hardware Asset Purchase Process

May 19, 2023 / By Kylie Fowler

What aspects of IT due-diligence do you need to consider when purchasing hardware? Kylie Fowler and Rory Canavan wax lyrical on this topic; while wondering what other Naval expressions may not translate well in the USA!

Reporting Process

November 1, 2022 / By Kylie Fowler

The reporting process is a quick way to add value to your stakeholders. This process defines both BAU and ad hoc reports and ensure they are reviewed for relevance on a regular basis.

Orphan Data Process

October 19, 2022 / By Kylie Fowler

Every software asset manager has the experience of a contract renewal appearing from nowhere, unrecognised software deployments and ELPs replete with software you had no idea you had bought! This process takes pity on these poor neglected ‘orphans’ and finds a home for them within the SAM system.

Software Asset Data Verification Process

June 15, 2022 / By Kylie Fowler

As any software asset manager will tell you, accurate data is foundational for an effective SAM system, and this process is the first step in a BAU quality assurance capacity. Understanding your organisation’s data management strategy and how SAM and configuration management fit together is absolutely critical.

Joiners Movers and Leavers Process

May 8, 2022 / By Kylie Fowler

Do you need a process to link your HR lifecycle to your IT lifecycle? Then look no further. Kylie and Rory delve deeper into why it’s important to align IT assets to the people they are assigned to – and how.

Software Removal Process

January 8, 2022 / By Kylie Fowler

Removal is not recycling! Tune in to find out why we should be doing more than just uninstalling software if we have ear-marked a title as end of life.