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The Corporate Governance Process

December 6, 2023 / By Kylie Fowler

Most of it is straightforward (a policy, an ITAM plan etc) but it also includes the need to define a risk framework which includes: This is a small set of requirements, but many people will not really know what it means, so I thought I’d explain for this month’s blog – but without going into

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Entitlement Importation – Where the Magic Happens!

August 4, 2023 / By Rory Canavan

However, back on earth, applied knowledge is required to ensure that contract and license data is put to good use, not merely scanned and saved in a SharePoint folder for future reference.  The licenses themselves, including terms and conditions of use, must be imported into the SAM Suite, so that it can track the value

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Lost & Stolen Devices Process

May 19, 2023 / By Antonia Constantin

Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit.

Hardware Asset Purchase Process

May 19, 2023 / By Kylie Fowler

What aspects of IT due-diligence do you need to consider when purchasing hardware? Kylie Fowler and Rory Canavan wax lyrical on this topic; while wondering what other Naval expressions may not translate well in the USA!

Let’s talk about supporting and maintaining hardware

April 21, 2023 / By Rory Canavan

This is one of those processes where we are preparing our Hardware Asset Management data to make Business-as-Usual (BAU) support activities as seamless as possible. I’m sure we’ve all been there: a device at home goes on the blink, and suddenly we are cursing ourselves for either: • Not keeping the warranty information for the

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Lost & Stolen Devices Process

January 17, 2020 / By Kylie Fowler

Ever wondered what you need to think about when crafting a Lost & Stolen Devices Process? Well wonder no more! Kylie & Rory share the benefit of their experiences and how this impacted the HAM Process Kit: https://www.samcharter.com/sam-charter-process-kit-version-2-2/

Loan Equipment Process

September 10, 2019 / By Kylie Fowler

In this month’s short video, Kylie and Rory discuss the finer points to observe when adopting a loan equipment process. #SAM #ITAM #SAMCharter #ITAMIntelligence