However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP
We live in a world where we are constantly blasted by messages and communication, exhortations to do things, or to not do things, to stay healthy, or to eat junk food… there is no end to the list of things trying to grab our attention. I once read that before the advent of the internet,
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software