Author: Kylie Fowler
Posts by Kylie Fowler
Your ITAM project has a finish date, but not your responsibilities!
There’s a great moment at the end of any ITAM tool implementation when the last milestone is ticked off. The tool is live, the first data load is done, and the project team can close down the project plan and move on to the next thing. Then things change… again! A supplier changes its licensing…
Everyone did their job. So why is the cloud invoice still a mystery?
It’s a familiar conundrum for anyone that is trying to achieve specific outcomes in complex organisations – it’s ridiculously easy for minor gaps between process handoffs to cause problems. Take cloud costs: they can be difficult to explain even when everyone has done what they were asked to do. Engineering provisioned the resource, the application…
Honey, I Shrunk the CMDB!
I (with Claude) went looking for something else entirely in our own Cloud Process Kit and found a missing CMDB instead. It was pure serendipity (and Claude!). What I was actually trying to work out was where ITAM and FinOps meet in cloud governance. There’s a lot of content out there (including a couple of…
Create & Maintain a SAM Plan Process Part 2
Create & Maintain a SAM Plan Process Video Part 1
This process brings together many of the governance requirements of ISO 19770-1:2017, including establishing a risk assessment framework, defining operational processes, and developing a Statement of Applicability
Comparing ITAM and FinOps/CloudManagement Frameworks: Governing the Full Estate
Download to read the whitepaper
Contract Termination Process Video
The contract termination process is another process which is owned by procurement rather than by software asset management. However, as always, it is the role of the software asset manager to assure that processes which impact the management of software assets are performed in such a way that the process is aligned to the SAM…
Building the ITAM Accelerate Cloud Lifecycle Management Process Kit
We started at the beginning of the lifecycle, with Provisioning and Orchestration, and almost immediately found ourselves heading into some pretty dark technical waters. Cloud provisioning, permissions, blueprints, tags, refresh cycles… this was not our natural habitat. Luckily, we had help. Technical reality checks (thank goodness) We were incredibly fortunate to have Dr Tim Payne…
Inventory Importation Process
The Inventory Importation process is the counterpart to the Entitlement Importation Process. It is designed to ensure you have accurate inventory data so that you can match it to the entitlement data for use in the License Pool Management process.