November 20, 2025 / By Kylie Fowler
However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP
September 11, 2025 / By Kylie Fowler
We live in a world where we are constantly blasted by messages and communication, exhortations to do things, or to not do things, to stay healthy, or to eat junk food… there is no end to the list of things trying to grab our attention. I once read that before the advent of the internet,
July 30, 2025 / By Rory Canavan
What I noticed some time ago, was that we didn’t necessarily apply that same rigour to the data going into and out of our function steps. So I took it upon myself to address this shortfall. The optimist in me thought that this would be another six-week sprint – how naïve I must be –
April 23, 2025 / By Rory Canavan
When version 1 of the process kit was being put together, I can still remember (vividly!) Martin Thompson asking me “Rors, can you just create a quick diagram to show how all the processes work together?” This request formed the hate-part of my love/ hate relationship with Visio! Typically, it is the last thing I
February 14, 2025 / By Rory Canavan
However, this time round, my inner 9-year-old was awakened with the discovery of a Technical Lego replica of the Mercedes Formula 1 car! This was not so subtly communicated to Liz as my top present of choice this year. Being the absolute trooper she is, she didn’t lay her trust in a random website, she
November 15, 2024 / By Kylie Fowler
Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!
September 4, 2024 / By Rory Canavan
Much has been going on in the background at ITAM Accelerate: But it’s the final bullet I want to focus on for this particular blog. Back in 2014, I commissioned a coder by the name of Aaron Russell to create a SAM Maturity Assessment I could white-label and offer to partners about the globe. My
July 15, 2024 / By Rory Canavan
I’ve recently got to grips with recording audio over PowerPoint (I’m so down with the kids!) when I find a window of opportunity I will record a version and convert it to an MP4 file for upload on YouTube (stay tuned). It was great to see so many familiar faces in real life once more
May 17, 2024 / By Kylie Fowler
At the software title level, tips and tricks in and around this process include: But in this process, we take a step beyond managing individual software titles to looking at vendors holistically. Of course, this begs the question, why not just focus on onboarding software titles individually? After all, licenses generally cover just one software
February 23, 2024 / By Rory Canavan
Sadly (for me) the chap who coded the platform from source had the temerity to get himself a full-time job, but was kind enough to apply the various hotfixes and updates so that I wasn’t pestered with emails anymore. He also gave me the delightful news that, given I was running an older version of