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Dear Miss Cordelia…

March 19, 2026 / By Antonia Constantin

Q: Dear Miss Cordelia, My boss said to me the other day: ‘we need to rethink the ITAM TOM.’ It sounded almost menacing! Should I be worried? (Kerry M.) A: Your letter arrived with all the intrigue of a telegram marked urgent, and I confess I had to read it out loud twice to understand it

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IN CONVERSATION WITH: Alex Cojocaru

February 12, 2026 / By Kylie Fowler

ITAM Accelerate: You’ve publicly committed to safe, controlled, transparent AI. Can you talk about what “controlled AI” means in practical terms and how IT asset managers should apply these principles for themselves as they explore the benefits of AI in their own organisation and practice? Alex Cojocaru: Controlled AI means designing systems where autonomy is

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Software Rationalisation Process

November 20, 2025 / By Kylie Fowler

However, the perennial question regarding this process is… who owns it? It’s really the role of enterprise architecture, who own the Enterprise Technology Framework (ETF) to decide what software they want in the organisation, but they are focussed (rightly) on the big stuff, the software that is required to operate the business, such as ERP

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Entity & Attribute Tracker 

July 30, 2025 / By Rory Canavan

What I noticed some time ago, was that we didn’t necessarily apply that same rigour to the data going into and out of our function steps.  So I took it upon myself to address this shortfall.  The optimist in me thought that this would be another six-week sprint – how naïve I must be –

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SAM Eco-System

April 23, 2025 / By Rory Canavan

When version 1 of the process kit was being put together, I can still remember (vividly!) Martin Thompson asking me “Rors, can you just create a quick diagram to show how all the processes work together?” This request formed the hate-part of my love/ hate relationship with Visio! Typically, it is the last thing I

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Getting process maturity just right

November 15, 2024 / By Kylie Fowler

Rory and I have had a lot of discussions over the years about process maturity – the ability to operate processes that produce high quality, consistent outputs, time after time. It sounds desirable, but in order to achieve this you need to have well-documented, change controlled processes, which are systematically measured and improved. This can take quite a lot of time and effort!

ITAM Review WISDOM – EMEA: 18th & 19th June, London

July 15, 2024 / By Rory Canavan

I’ve recently got to grips with recording audio over PowerPoint (I’m so down with the kids!) when I find a window of opportunity I will record a version and convert it to an MP4 file for upload on YouTube (stay tuned). It was great to see so many familiar faces in real life once more

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